Saturday, August 28, 2010

What should I do?


Conflict occurs at different levels of interactions-between friends, family, working partners or relationship partners. It is a critical element in a relationship because it might strengthen or weaken our relationship depending on how people deal with conflict. Having myself involved in a committee, I have witnessed and experienced interpersonal conflicts between committee members.

There are different expectations of working achievement among members. Those who contribute more to the team would feel uneasy to find other members who did not take initiatives to contribute. Conflicts often arise between members with different working attitudes. When I was working with a friend, his working attitude appeared to me that he is not contributing to the team. He did things very slow and reluctant to offer help even when he knows that I have many tasks to cope with.

 I tried not to complain to him because I feel that my underlying anger may go out of control if I talk to him about this issue. Another reason is that I am afraid of by starting critics on him, it might affect our relationship. So, I would rather finish the work by myself than asking for his help. Consequently, there were more tension accumulated and our relationship is no longer as close as before.

I know that I was wrong for denying the existence of conflict right at the beginning but I also faced a dilemma that, if I tell him about his unproductive working style, it might compromise our friendship. What should I do when I feel that my working partner is not committed in his or her job?



Tuesday, August 24, 2010

Effective Communication Skills

We learnt talking at very young age. However, merely talking does not mean that we can communicate well with others. Effective communication is about being able to convey own thoughts and ideas clearly to others, hence generate response from receivers. This can be done either verbally through face-to-face conversation and telephone; or non-verbally through letter and email. Effective communication skills are essential in building personal relationship in daily life and also self presentation at workplace. 
  
            To maintain relationship with friends and family members, communication plays a vital role. Conversation and interaction with family or friends enable deeper understanding of personal feelings. Good communication keeps arguments and disagreement at minimal level and helps relationship to develop along good lines.

Besides maintaining personal relationship, communication skills are needed to succeed in job interview. Nowadays, technical qualifications are likely to be similar among candidates in job interview. Therefore, to be outstanding, first impression during job interview is very important. Effective communication skills, inclusive of active conversation and listening skills would create positive impact which impress job interviewer.

In my future workplace, which based on scientific research, it often requires the exchange of necessary info among colleagues. Therefore, effective communication skills are needed for working partners to share ideas or thoughts. With great team interaction, positive working environment is created and hence increase work efficiency.

As a conclusion, effective communication skills would benefit the development of my personal social circle and enhance my working performance.